filters
state:
Show
city:
Show
product:
Show
Brand new Range, Got it yesterday, Wont heat up. Called customer service and after 15 minutes was HUNG UP ON IN THE MIDDLE OF THE CALL. Called back, and after another 15 minute wait time and was told that it is a problem with the oven. They arranged for a Technician to...
Read more
1.8
I didn't like
  • Your customer service reps need more resources
  • Being hung up on mid conversation
  • Your users guide was useless in resolving my issue
#1185650
Reply to reviews
What happened to the time when you could pick up the phone and talk to a real person. I was on hold with Amana 15 minutes before I got a customer service person on the line. Absolutely clueless when I told her I had an oven on/off valve that was malfunctioning. To add...
Read more
WP2008
WP2008

Dear anonymous: Thank you for your review. We are sorry to hear of your Oven part concerns. Unfortunately, we do not have technical training, or technicians in our customer se...

I didn't like
  • Terrible customer service
#1174996
Reply to reviews
Junk, bad dealer. No help from Amana
Junk, bad dealer. No help from Amana
Bought a 1 1/2 ton H/A. Heat worked two days, came back worked one day. Two days later quit again. They hung some sheet medal on side of unit. Now not working again. They came out and charged me $259.00 to tell me it was the thermostat in house. They wonted $395.00 to...
Read more
WP2008
WP2008

We're sorry to learn of your issues with the Amana® Heating and Cooling units.They are manufactured through a licensing agreement with Goodman Global, INC. Per their legally b...

1.0
I didn't like
  • No warranty from dealer
#1128863
Reply to reviews
Stay away from Amana heat pumps. I live in Florida and purchased an Amana heat pump in 2006. I purchased an Amana matching air handler with the heat pump. If I registered the heat pump within 60 days, then the compressor would have a lifetime warranty instead of 10...
Read more
WP2008
WP2008

Hi johnAddar, we're so sorry to hear about the frustrations you've had with your heat pumps. Since our Amana heat pumps are currently marketed and supported by Haier America, ...

1.8
#1162941
Reply to reviews
This stove was only used for five years. I had a repair man come to put in a new gas shut off valve and to hook the stove back up again. He said there were gas leaks every where and there was no way to repair this stove since there was so much wrong with it. This was...
Read more
WP2008
WP2008

Thank you for contacting Amana regarding your Oven. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID, your Re...

#1159650
Reply to reviews
I am elderly and my husband is disabled we finally got the money together to buy a new washing machine and we bought in Amana brought it home 30 minutes after the first load started leaking we return that one and got another one got it home and it did the same thing...
Read more
WP2008
WP2008

Dear anonymous: Thank you for your review. We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. If you are still in need ...

2.2
Amana, Iowa
#1150462
Reply to reviews
Show

Amana Washing Machine Review

I have a Amana Washer, The agitater has torn basically all of my clothes as well as my disabled childs clothes . Our home was flooded in a natural diaster in Louisiana ,we lost our home as well as all of our clothing. A non profit organization purchased the pair . We only have a limited amount of clothing. Please help us with this washer.. Sadden in Louisiana
#1035198
Reply to reviews
I bought an Amana energy saving stove. The burners are supposed to shut off and on conserving energy. What they do is just that! It takes 2 to 3 times as long to cook on the stove top and 1/3 more time to bake in the oven. What a bust! Not only that but one of the...
Read more
WP2008
WP2008

Hi Anonymous, we are sorry you are not satisfied with the design of your unit. Your concerns will be documented in the appropriate manner.

#1019635
Reply to reviews
Amana - Another Company Sold Out To China
It says on the identification data sticker inside of the chest freezer, MADE IN CHINA. I am replacing a 26 year old Frigidaire chest freezer that coincidentally is still running with the Amana chest freezer. I only hope that I get at least half the life cycle from the...
Read more
WP2008
WP2008

Hi Rideinsky, we are sorry for the concern. We would like you to contact us about this so we can speak to you further. Please email us at Amana_Digital@Amana.com with you name...

2.1
I didn't like
  • Quality of the product
  • Product quality
  • No resolution or any attempt
#895780
Reply to reviews
Amana front load dryer. Has front gap that got wider on its own, catches clothes and tears them up and leaves black marks on most clothes that are smaller. Even after repair it still done the same thing. Do not recommend. Model# NED4500VQ2 / Serial # M21652893 sold...
Read more
WP2008
WP2008

Hi Anonymous, we are sorry for your concerns regarding your Amana Dryer. We take these review very serisouly and would like to look into this further with you. Please email us...

#951122
Reply to reviews