Not resolved
5 comments

I purchased an Amana refrigerator(bottom freezer style) four years ago.It has broken down three times already!

Each time it is an electronic problem. The last two times it was the jazz control which resulted in my freezer icing over and the frig to stop cooling. After spending over $700 on these three repairs I wrote to the CEO of Amana asking for a new frig, as it is clearly a lemon, or reimbursement for my last repair. I finally got a call from one his minions, a young girl who didn't know what to say other than "we can't help you." I don't know why they even bothered to call.

Jeff Fettig, CEO, didn't even have the courage to call me himself. What a creep. He's making millions and I'm taking food away from my children's mouth.

Shame on him and shame on Amana.I will never go near an Amana product and encourage others to do the same.

Monetary Loss: $1700.

Had an Experience with Amana?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#287988

I also have the same problem Amana sucks.First time just after 3years freezer froze everything rock hard and frig section it was very warm.they did sent me a replacement of the control board after my lengthy phone call.

now its 1 1/2 years later same issue. frige now 5 yrs. they wont help. they say they have no complaint or issues like this ever.

now I am spendind almost $200 to get it fixed. it shouldn't be dying.in 15 years maybe, not 3 to 5. Not done co,mplaining to them yet. going to write to the betteer business also.

$1000.00 is a big deal to me and no I feel I have wasted that.

do your homework>RESEARCH.DO NOT BUY AMANA EVER!!!!!

Anonymous
#280944

My Amana bottom freezer started as soon as the warranty was up.Had to replace the ice maker, then a year later the computer board went out.

It's the most expensive appliance I've ever had, and the most disappointing.It's working now, so I'm grateful for that.

Anonymous
#280943

My Amana bottom freezer started as soon as the warranty was up.Had to replace the ice maker, then a year later the computer board went out.

It's the most expensive appliance I've ever had, and the most disappointing.It's working now, so I'm grateful for that.

Anonymous
#280918

I tried to contact Kyle (see post above) who said he might be able to help me. Only problem is that his email is invalid. Nice one.

WP2008
#280568

Hi my name is Kyle and I am a representative of Amana.I am sorry to learn of the issue you are having with your Maytag appliance.

If there is anything that I can do please reach out to me via Facebook (Amana) or Twitter (AmanaCare).Or contact us directly via e-mail NAR_Customer_Solutions@Whirlpool.com.

You May Also Like

Buy Squad - TV IS NOT NEW Buy Squad "I purchased the Samsung UN55KS8000 55-Inch 4K Ultra HD Smart LED TV. From start to finish it took almost a month before I received my TV. There was no way..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Buy Squad - Not a new TV + shipping insurance after order Buy Squad "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more PetArmor - DO NOT WASTE YOUR MONEY PetArmor "I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more